From first enquiry to final payment and claims.
Taking the order is only the first step. A real B2B relationship runs on status chases, rate questions, part payments, UTR screenshots, short-supply complaints and warranty claims — all landing on the same WhatsApp number. TarkApp handles the whole lifecycle, drafts the action for your team, and quietly hands the risky calls to a human.
No. Order capture is one part. TarkApp also answers status and rate questions, records payment references and promises, books pre-orders and dispatch dates, and logs shortage, damage and warranty claims against the original order.
No. TarkApp reads and matches payment references (like a UTR) to the right invoice and records payment promises for your team to reconcile. It never processes or holds funds.
TarkApp drafts the response and routes it to a human on your team for approval before anything is committed. You keep control of pricing, credit and claims.