order-lifecycle

Instant Rate & Price List Replies on WhatsApp

Buyers ask 'what's the rate?' all day. TarkApp replies with that buyer's own price from your ERP — customer-specific, GST-correct, instantly.

Quick answer

When a buyer asks for a rate, TarkApp identifies the item and the buyer, and replies with that buyer's own price from your ERP — including their specific rate and GST — instantly, instead of a salesperson looking it up.

Every rate question answered with that buyer's real price, in seconds.

Order Lifecycle · Guide

Instant Rate & Price List Replies on WhatsApp

tarkapp.com

"Iska rate kya hai?" is the most common message a distributor gets, and answering it is pure friction. A salesperson stops, opens the price list, checks which slab this buyer is on, remembers their scheme, adds GST, and types it back — dozens of times a day, with a real risk of quoting the wrong buyer the wrong number.

The buyer's own price, instantly

When a buyer asks for a rate, TarkApp identifies the item and the buyer and replies with the price your ERP holds for that specific account — their negotiated rate, their slab, GST included. Two buyers asking the same question get their own correct prices, and neither waits for a person.

If a buyer sends a list of items, TarkApp reads it and replies with the price for each, so a rate enquiry for a whole basket is answered in one message.

You decide what's quotable

You set what TarkApp is allowed to quote automatically. Standard rates go out instantly; anything sensitive — a special deal, a fresh negotiation — is routed to your team instead. Buyers get fast, accurate pricing on the everyday questions, and you keep the delicate ones in human hands.

See how TarkApp handles this on your WhatsApp

How TarkApp compares

StepManual handlingWith TarkApp
Buyer asks the rateSalesperson looks it upAnswered instantly
Right priceRisk of quoting wrongThat buyer's own rate
Multiple itemsSlow, one by oneWhole list at once

Frequently asked

Does every buyer see the same price?

No. TarkApp replies with the price your ERP holds for that specific buyer — their negotiated rate, slab, or scheme — so a buyer never sees someone else's pricing.

Can it reply to a whole list of items?

Yes. If a buyer asks rates for several items at once, TarkApp reads the list and replies with the price for each, matched to their account.

What if a buyer asks for a rate we don't want to quote openly?

You control what TarkApp is allowed to quote. Anything outside that — special deals, negotiations — is routed to your team instead of being answered automatically.