The terms on which you may use TarkApp’s WhatsApp-native ordering service — the software that helps you order from the businesses you transact with.
Last updated: 28 June 2026
TarkApp (“TarkApp”, “we”, “us”) is a software-as-a-service platform operated by Shweta Gupta (sole proprietor; a dedicated company is being incorporated), with its principal place of business at 495/9, Sector 12, Gurugram, Haryana 122001. By using the service — including by messaging a business’s WhatsApp number that is powered by TarkApp — you agree to these Terms. If you do not agree, please do not use the service.
TarkApp provides a WhatsApp-native ordering and customer-service tool to wholesale and distribution businesses (each a “Merchant”). When you message a Merchant’s business number, TarkApp helps interpret your message, match it to the Merchant’s catalogue, and place or update your order in the Merchant’s systems. In this, TarkApp acts as a Data Processor on the Merchant’s instructions; the Merchant is the Data Fiduciary. See our Privacy Policy for how data is handled.
The contract of sale is between you and the Merchant. The Merchant is responsible for product information, pricing, taxes, availability, dispatch, delivery, returns, refunds, and warranty. TarkApp facilitates the conversation and order capture but is not the seller and does not take title to goods. Any dispute about an order, payment, or delivery should be raised with the Merchant; we will assist where we reasonably can.
The service is intended for business (B2B) ordering by persons aged 18 or over who are authorised to transact on the relevant business account. You agree to provide accurate information and to keep your account details up to date.
Messages are carried over the WhatsApp Business Platform (Meta) and are also subject to WhatsApp’s own terms and policies. You can stop receiving messages at any time by replying STOP, and resume by replying START. Standard carrier or data charges may apply.
To understand your messages, TarkApp uses automated and AI/ML processing, which may occasionally misinterpret a request. You remain responsible for reviewing order confirmations and approvals before they are finalised. For anything important or unusual, please confirm the details with the Merchant. Any third-party AI service we use operates under terms that prohibit using your data to train their general models.
You agree not to:
The TarkApp software, platform, and brand are owned by us or our licensors. These Terms grant you no rights in them other than to use the service as intended. Content you submit (such as your messages and order details) remains yours; you grant us the limited rights needed to operate the service and fulfil your order on the Merchant’s behalf.
We aim to provide a reliable service but do not guarantee that it will be uninterrupted or error-free. We may modify, suspend, or discontinue features, and we may update these Terms from time to time; the “Last updated” date above reflects the current version. Continued use after a change means you accept the updated Terms.
To the extent permitted by law, the service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We are not responsible for the products, pricing, or conduct of any Merchant.
To the maximum extent permitted by law, TarkApp will not be liable for any indirect, incidental, special, or consequential loss, or for loss of profits, revenue, data, or goodwill, arising out of or relating to your use of the service. Nothing in these Terms excludes any liability that cannot be excluded under applicable law.
Our handling of personal data is described in our Privacy Policy. You can request deletion of your data via our Data Deletion instructions.
These Terms are governed by the laws of India, and the courts at Gurugram, Haryana shall have jurisdiction, subject to any mandatory consumer-protection rights you may have under applicable law.
For any question about these Terms, contact us: