Where it must not guess · 4 entries
Most of this site is about answering. This page is about the opposite, because in four trades the cost of being wrong is not a return or an argument — it is a patient, a fire, a failed crop, a joint that shears. In each of them the agent's correct behaviour is to stop, and stopping well is harder than answering.
Whenever a wrong answer would be a safety problem rather than a commercial one: batch and expiry, material safety data, a crop problem described rather than named, or a part whose specification cannot be read from what was sent. It hands over with the original attached instead of offering its best reading.
A confident wrong answer here is not a bad answer. It is a hazard.
Two trades where the identity of the goods carries the risk
— the list can be read; the batch and expiry cannot be guessed
What you'll observe
The order lines are read back like any other handwritten list. Anything touching batch or expiry stops for a person — those are not catalog facts, they are facts about the specific stock in your building.
The readable part being handled makes the refusal sharper, not weaker: the agent does the work it can do and declines exactly the part where being close is worthless.
— handling, storage, incompatibility, what to do on a spill
What you'll observe
Answered only by giving the actual document you hold for that product, or by fetching a person. It does not summarise a safety sheet, and it does not answer from what is generally true of that class of chemical.
Two trades where the buyer describes a problem and wants a product named for it
— a symptom, not a brand, and the answer is an agronomic judgement
पिकावर पांढरे डाग आले आहेत, काय फवारायचं?
UC-010MARATHINASHIKMUKTA
What you'll observe
It takes the message, transcribes it and routes it to a person who knows. Naming a product for a described crop problem is advice about someone's season and their soil, and it is not a catalog lookup wearing different words.
The same shape as a symptom-shaped question in healthcare. The tell is identical: a described problem, and a product that would sound like an answer.
— thread pitch cannot be seen in a photograph
What you'll observe
It says what it can see — head type, rough length — and hands over for the specification it cannot. A fastener supplied on a guessed pitch either will not thread or will fail under load, and both are discovered late.
It is a limit, and it is deliberate rather than incidental. We could make the agent answer all four — the technology will produce fluent text for any of them. What it will not produce is the accountability, and in these four trades the fluent wrong answer is more dangerous than silence because it is believed.
The opposite — most of their day is ordinary trade. A pharma distributor's handwritten lists, a chemical supplier's repeat orders and a fastener wholesaler's rate questions are all handled. What is carved out is a narrow, well-defined set of questions, and knowing exactly where the edge is makes the rest usable.
These four are ours and are not tenant-tunable — they are not settings you can widen. Where your own business wants a tighter line than ours, that is a capability you switch off, and off is where every capability starts.
Ask it: “Is batch ki expiry kya hai?”
You're talking to the product. Nothing you send is added to any business's catalog.